Last Updated: November 2, 2025

FastTrackHazmat ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fasttrackhazmat.com and use our services.

Key Points:

We collect information necessary to provide hazmat compliance services

We use secure third-party processors for payments and communications

You have full rights to access, correct, or delete your data under GDPR

We never sell your personal information to third parties

1. Information We Collect

1.1 Information You Provide Directly

When you use our services, we collect:

Contact Information: Name, email address, phone number, company name

Business Information: Marketplace seller ID, product details, marketplace account information

Product Details: Product formulations, ingredient lists, Safety Data Sheets, product images, marketplace listings

Payment Information: Billing address and payment details (processed securely through our payment providers)

Communication Records: Email correspondence, support tickets, case details, consultation notes

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

Usage Data: Pages visited, time spent on pages, links clicked, referring website

Device Information: IP address, browser type, operating system, device type

Cookies and Tracking: Session data, preferences, analytics information

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Delivery

Conduct product assessments and hazmat compliance reviews

Create Safety Data Sheets and compliance documentation

Provide marketplace reinstatement support and guidance

Communicate updates on your order status and deliverables

Provide technical support and respond to inquiries

2.2 Business Operations

Process payments and maintain financial records

Send order confirmations, invoices, and receipts

Manage customer relationships through our CRM system

Detect and prevent fraud or abuse

Comply with legal obligations and regulations

2.3 Marketing and Communications

Send service updates and important announcements

Provide educational content about hazmat compliance

Send promotional offers (with your consent, which can be withdrawn at any time)

Conduct customer satisfaction surveys

2.4 Website Improvement

Analyze website usage to improve user experience

Troubleshoot technical issues

Optimize our services based on user behavior

3. Third-Party Service Providers

We work with trusted third-party service providers to deliver our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Service ProviderPurposeData SharedGoHighLevel (GHL)Customer relationship management, email automation, workflow managementContact details, communication history, order informationStripePayment processingBilling information, transaction detailsPayPalPayment processingBilling information, transaction detailsTrustmaryCustomer reviews and testimonialsName, email (if you leave a review)Meta Pixel (Facebook)Analytics and advertisingWebsite behavior, anonymized visitor data

3.1 Payment Processors

We use Stripe and PayPal to process payments securely. We do not store complete credit card information on our servers. Payment data is encrypted and handled according to PCI DSS standards. Please review their privacy policies:

Stripe Privacy Policy: https://stripe.com/privacy

PayPal Privacy Policy: https://www.paypal.com/privacy

3.2 Meta Pixel

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising and to show you relevant ads. You can opt out of personalized advertising through your Facebook settings or browser settings.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

4.1 Types of Cookies We Use

Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions)

Analytics Cookies: Help us understand how visitors use our website

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Preference Cookies: Remember your settings and preferences

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to:

View what cookies are stored and delete them individually

Block third-party cookies

Block cookies from specific sites

Block all cookies

Delete all cookies when you close your browser

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission

Secure server infrastructure

Access controls and authentication

Regular security audits and updates

Employee training on data protection

Confidentiality agreements with team members and contractors

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Retention Periods

Customer Account Data: Retained while your account is active, plus 7 years for financial/tax purposes

Product Documentation: Retained for the duration of service plus 7 years for compliance and warranty purposes

Communication Records: Retained for 3 years for customer service and legal purposes

Marketing Data: Retained until you unsubscribe or request deletion

Website Analytics: Anonymized after 26 months

After the retention period expires, we securely delete or anonymize your personal information.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following data protection rights:

7.1 Right to Access

You can request copies of your personal data. We may charge a reasonable fee for multiple copies.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure

You can request deletion of your personal data under certain circumstances (e.g., when data is no longer necessary, or you withdraw consent).

7.4 Right to Restrict Processing

You can request that we limit how we use your personal data in certain situations.

7.5 Right to Data Portability

You can request transfer of your data to another organization or directly to you in a structured, commonly used format.

7.6 Right to Object

You can object to processing of your personal data for direct marketing or where we rely on legitimate interests.

7.7 Right to Withdraw Consent

Where we rely on consent to process your data, you can withdraw that consent at any time.

7.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at: [email protected]

We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our services, you consent to the transfer of your information to Northern Ireland and other countries where we or our service providers operate.

We ensure appropriate safeguards are in place to protect your data during international transfers, including:

Standard Contractual Clauses approved by the European Commission

Ensuring processors are GDPR-compliant

Conducting data protection impact assessments

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected], and we will delete such information.

10. Marketing Communications

We may send you marketing emails about our services, special offers, and industry updates. You can opt out at any time by:

Clicking the "unsubscribe" link in any marketing email

Contacting us at [email protected]

Updating your preferences in your account settings

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your orders and account.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we've collected

Right to Delete: You can request deletion of your personal information (subject to certain exceptions)

Right to Opt-Out: We do not sell personal information to third parties

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at [email protected].

13. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR. The notification will include:

The nature of the breach

The categories and approximate number of individuals affected

The likely consequences

Measures taken or proposed to address the breach

14. Business Transfers

If FastTrackHazmat is involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your information.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date

Sending an email notification to registered users

Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FastTrackHazmat
48 Bachelors Walk
Lisburn, County Antrim
Northern Ireland, BT28 1XN

Email: [email protected]

We aim to respond to all privacy-related inquiries within 30 days.